All orders will be shipped through Australia Post with live tracking. Orders with be dispatched within 24 business hours once placed, normal shipping times are 2 to 4 days within Australia. Delivery to regional areas and West Australia can be longer. If you experience an issue with your order please contact us within 30 days of your order to organise a return*. Our customer service team will help you with your order as best as they can. *We will review your return request and process the request as soon as possible.